9:41
Clementine Bartholomew
Active: 1h 5m · Vehicle Inquiry
KSTBJM+2
Jenifer Burton@ 07/20/2026 9:26 am
Website Session0:01:31Show
Lincoln Buyers@ 8:47 AM
Chat ReceivedWebsiteShow
Is the white Land Cruiser still available?
Chat ReceivedWebsiteShow
And can I see payments?
DAISI Auto Responder@ 8:47 AM
Chat SentWebsiteShow
It is! Pulling exact numbers now — one moment.
Lincoln Buyers@ 9:02 AM
Text ReceivedSMSHide
Hey, I got your message.. thanks for the link, taking a look now.
Karla Sellers@ 9:05 AM
Text SentSMSHide
Of course! Want me to hold Saturday at 11 for a test drive?
Karla Sellers@ 9:20 AM
Deal UpdatedWrangler (#1234) FinanceHide
- Selling Price: $68,500
+ Selling Price: $66,900
- Status: Working
+ Status: Finance
Karla Sellers@ 9:24 AM
Deal MovedWrangler (#1234) Fresh
Agent
On the page now
Reply in the chat thread…
Customer Details — tapping the details toggle opens the same content as a card-modal sheet ↓
9:41
Clementine Bartholomew
Active: 1h 5m · Vehicle Inquiry
KSTBJM+2
Lincoln Buyers@ 9:02 AM
Text ReceivedSMS
Hey, I got your message.. thanks for the link.
Customer DetailsView Customer
Summary
LocationTraffic SourceLead Source

Here is a summary of the customer that is roughly 2 to 3 sentences. It explains the status of the customer, what is needed, blockers and what the next move is for them.

Hot
Recent Communications
Lincoln BuyersText
Hey, I got your message.. thanks for the link...
Karla SellersCall
Summary: Carla reached out and offered Lincoln several buying options and talked about financing.
DAISI AgentEmail
Great to hear. By the way did you see we did a price drop on this x5?
View the 2023 BMW X5
Automations
None
TeamShow
KSTBJM+2Karla Sellers, Taylor Bertrand +3
Suggested Next ActionText

Send the customer a text message with three vehicle suggestions based on their budget constraints and preferences.

Vehicle of InterestAll Deals
New 2025 Toyota Land Cruiser1958 Sport Utility 4D (123456)
Shopping Behavior
SUVJeepJeep WranglerBlack Ext.2014Truck
On mobile the conversation IS this screen. Tapping a row in the Inbox list navigates into the customer; backing out returns to the list. There is no middle pane and no separate conversation screen — a mobile-only conversation view would be a fork of a screen that already ships. The composer belongs to this screen, and the DAISI mode pill lives in the composer's .cp-ai slot, never in the page header. .sb-cushdr is the mobile customer header and the only one. Chat renders here like any other channel: the pink Chat tab and channel row in the composer, pink bubbles in the feed with the sub-channel in .sub, and grouped turns as .sb-activity.sb-turngroup.
PRESCRIPTIVE — Inbox/customer-focus is design-ahead. Shipped app has only All Customers + Showroom; built from Figma with this twin as secondary reference. Full-bleed mobile · on mobile, tapping an Inbox conversation navigates straight into this screen (no middle preview column) and details open as the modal sheet.